TERMS AND CONDITIONS

Our commitment to our Coolway customers: (http://www.coolwayhaircom)

Our commitment to our customers is to provide them with a quality product to use for a full 30 days in order to achieve professional hair results with no heat damage in the privacy of their own home. °Coolway  is backed by our 30 day  money back guarantee that begins the day you receive your package. Our guarantee means that if you have tried using °Coolway and you are not satisfied, we will refund the full product price (less S&H)..

Your commitment: We encourage you to read all the materials disclosed in your package to ensure proper use & safe handling. °Coolway  uses Science, not magic – you may need to use °Coolway  for 20 days to achieve maximum results. If for any reason you are not fully satisfied and you are within the 30 day guaranteed time frame, we ask that you call our Customer Care (1-800-206-4535) department to obtain a RMA # and return instructions. Shipments received back without a return authorization number will not be accepted. Upon receiving your package, we will process your refund.

This is the web site of Coolway, Inc

Our postal address is 
P.O. Box 570143, Tarzana, Ca 91357

We can be reached via e-mail at cs@coolwayhair.com or you can reach us by telephone at 1-800-206-4535

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used by us to contact consumers for marketing purposes, shared with other reputable organizations to help them contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website. With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, ensure that visitors are not repeatedly sent the same banner ads, customize Web page content based on visitors' browser type or other information that the visitor sends.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by calling us at the above telephone number. We will never share your information with third parties marketers.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of new uses if any.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.